Google Business Profile posts and Q&A with AI: a 15-minute weekly routine

By Jason Sibley

What this covers

This guide is about two parts of your Google Business Profile: posts, and Q&A. Posts are the short updates, offers and events you add yourself. Q&A is where customers ask questions and you answer. For the profile basics, read how to get ChatGPT or Google's AI to recommend your business, and for reviews, read AI replies to Google reviews.

You'll get a routine that takes 15 minutes a week, plus prompts to paste into an AI assistant. Before you paste anything in, read is ChatGPT safe for business data?. Not sure which assistant to pick? There's a comparison.

What Google Business Profile posts can do today

Posts let you share announcements, offers, updates and event details with customers on Search and Maps, using text, photos or videos. On mobile, customers find them in