Notion AI for SOPs and handovers

By Jason Sibley

What this is for, and who it's for

This is for small businesses where the actual "how we do things" knowledge lives in one or two people's heads, gets explained fresh every time someone new joins, and disappears the moment that person is off sick or on holiday. Notion AI has moved well past being just a writing assistant — it now includes Research Mode (drafting full documents from your existing workspace and the web), AI Meeting Notes, Enterprise Search across Notion and connected apps, and Custom Agents that can answer recurring questions automatically. For SOPs and handovers specifically, this is a genuinely different way of working than writi