How to use Mailchimp's built-in AI writing and optimisation tools to run better email campaigns to a small UK customer list, without a marketing team.

By Jason Sibley
This is for anyone sending email to a modest UK customer or prospect list (a few hundred to a few thousand contacts) through Mailchimp, who finds that writing the email is the part that eats the most time. Mailchimp has built a genuinely useful set of AI features into the platform over the last couple of years: a generative writing assistant, AI-built layouts from a URL or brief, and a quality checker that scores your draft before you send. None of it requires a marketing background. It does require knowing where the features actually live and what plan you need.
They expect AI to know their brand without being told. Mailchimp's Write with